Cookie Policy
RS Community App UG (haftungsbeschränkt)
Kolonnenstr. 8 | 10827 Berlin, Germany
VAT / Tax number: 13749951197
contact@24mitra.com | raul.simea@24mitra.com
Last updated: 30.10.2025
1. Introduction
This Cookie Policy explains how RS Community App UG (haftungsbeschränkt) (“MITRA”, “we”, “us”, “our”) uses cookies and similar tracking technologies on our mobile application and website (24mitra.com).
We use cookies to ensure our services function properly, to analyze usage, to personalize your experience, and to deliver relevant advertisements. This Policy explains what these technologies are, why we use them, and how you can manage your preferences.
By continuing to use MITRA or our website after seeing a cookie banner or notice, you consent to our use of cookies in accordance with this Policy.
2. What are cookies and similar technologies?
Cookies are small text files placed on your device (computer, phone, tablet) that store information about your usage and preferences.
Other tracking technologies include:
- SDKs (Software Development Kits) used in mobile apps.
- Pixels or Web Beacons, which help measure engagement.
- Local Storage and Device Identifiers, which remember your settings or login sessions.
We categorize these technologies as first-party cookies (set by MITRA) and third-party cookies (set by partners such as analytics or advertising providers).
3. Types of cookies we use
a) Strictly Necessary Cookies
These cookies are essential for MITRA to function. They include:
- Authentication and session management (login, security tokens).
- User account maintenance and access control.
- Load balancing and system stability.
These cookies cannot be disabled as they are required for the app or website to operate securely.
b) Functional Cookies
Used to remember your preferences, language, location settings, and saved activities or matches.
These enable features such as remembering login details or customizing your experience within the app.
c) Performance & Analytics Cookies
Used to measure how users interact with MITRA.
We use analytics tools (e.g., AWS, Firebase Analytics, Google Analytics, or equivalent providers) to understand usage patterns, detect bugs, improve stability, and optimize our features.
Collected data is aggregated and does not directly identify you.
d) Advertising & Marketing Cookies
Used to deliver relevant advertising on MITRA and third-party platforms.
They help measure the effectiveness of campaigns, limit repetitive ads, and understand which audiences engage with certain content.
Advertising cookies may track your interactions across websites or apps that use similar technologies.
e) Social Media & Integration Cookies
Some MITRA features (e.g., login with Google, Apple or Facebook, sharing activities) use cookies provided by social-media platforms.
These cookies are set by the respective platform and may track your usage even when you are not logged in there.
We do not control how these third parties use your data; please refer to their privacy settings for more details.
f) Location-Related Cookies and SDKs
If you enable location services, MITRA may use technologies (e.g., GPS, Maps API cookies) to provide activity suggestions nearby.
These are essential for matching and map-related features but can be disabled through your device’s location settings.
4. Third-Party Technologies and Partners
To provide MITRA’s functionality and analytics, we may use cookies or SDKs from:
- Cloud and hosting providers (Google Cloud, AWS)
- Analytics and measurement tools (Firebase, Google Analytics)
- Social sign-in and integration partners (Facebook Login, Apple Sign-in, Google Sign-In)
- Map and geolocation APIs (Google Maps)
- Payment processors or fraud-prevention partners (if applicable)
These partners act as data processors under our instructions or as independent data controllers where they determine their own purposes.
We only work with providers who comply with GDPR, CCPA/CPRA, and other applicable data-protection laws.
5. Duration of cookies
- Session cookies: deleted when you close the app or browser.
- Persistent cookies: remain on your device for up to 13 months unless deleted earlier.
- Third-party cookies: retention periods vary according to each provider’s policy.
6. Legal basis for processing
Under the EU General Data Protection Regulation (GDPR), our legal bases are:
- Legitimate interest for essential cookies required to operate MITRA securely.
- Consent for all non-essential cookies (analytics, advertising, social).
For US residents (including California), cookie data may be considered “personal information” under CCPA/CPRA.
You have the right to opt out of the “sale” or “sharing” of personal information, and we honor Global Privacy Control (GPC) signals when available.
7. Managing your cookie preferences
You can control cookies and tracking in several ways:
- Within MITRA: Go to Settings → Privacy & Cookie Preferences to manage or withdraw your consent for analytics or marketing cookies.
- On the website: Use the cookie-consent banner or the “Cookie Settings” link in the footer.
- Browser settings: You can block or delete cookies via your browser.
- Mobile settings: You can reset advertising identifiers or limit ad tracking in your device’s privacy settings.
Disabling certain cookies may limit functionality or personalization.
8. Data sharing and international transfers
Data collected through cookies may be processed on servers located in the EU, EEA, UK, or United States.
When transferring data outside the EU, we rely on approved legal mechanisms such as the EU-US Data Privacy Framework or Standard Contractual Clauses to ensure adequate protection.
All service providers must implement appropriate technical and organizational security measures.
9. Updates to this policy
We may update this Cookie Policy to reflect changes in technology, law, or our business practices.
If we make material changes, we will notify users through MITRA, our website, or by email before they take effect.
The “Last updated” date above shows when this version entered into force.
10. Contact
If you have questions or requests regarding this Cookie Policy or your data rights (access, deletion, restriction, portability, or objection), contact:
RS Community App UG (haftungsbeschränkt)
Kolonnenstr. 8 | 10827 Berlin | Germany
VAT / Tax number: 13749951197
📧 contact@24mitra.com | raul.simea@24mitra.com
For EU users:
You have the right to lodge a complaint with your local Data Protection Authority (DPA) if you believe your rights have been infringed.
For US users:
Residents of California, Virginia, Colorado, Connecticut, and Utah may exercise state privacy rights, including the right to opt out of targeted advertising or “sale” of personal data.
To exercise these rights, email contact@24mitra.com with the subject “Privacy Request – Cookies”